Call us 24/7 on 07 827 7649

Frequently Asked Questions

What to do when someone passes?

When a friend or family member dies you will be overwhelmed with thinking about all the things that need to be done. That's where we can help, please call us anytime on 07 827 7649 and we will guide you through the next steps.

What happens if they pass away in Hospital or a Rest Home?

When death occurs at a hospital, hospice or rest-home, the nursing staff will arrange for a doctor to visit and certify death.  Once the certification has happened, then we can start making plans for your loved one.

If the death has occurred at home, you will need to call a doctor to certify death. If you have any difficulties, please phone us and we will arrange this for you. 

What does a Coroner do, and do I need to involve one?

The Coroner is a legal officer appointed under the Coroners Act who has the duty to establish the cause of death in certain circumstances. The Coroner and the police may become involved when:

  • A doctor is unavailable or unable to establish the cause of death
  • There is a sudden unexpected death
  • Death occurs from other than natural causes
  • There is an accidental death
  • There has been no recent consultation with a medical practitioner


In these cases it is important that the deceased is not moved or disturbed in any way without the permission of the Coroner. Please phone us as soon as you wish for any assistance in this regard, and remember that it is the family’s right to choose their own funeral director once the Coroner’s duties are completed. You are not obliged to use the funeral services of the funeral firm engaged by the police to take the deceased to the hospital.

How much does a Funeral Cost?

We are often asked to advise on cost estimates with families looking to ensure they get the funeral service they require, but at a price they can afford. 

To assist, we provide a range of funeral services that take into account all needs and financial circumstances. We are available to discuss your options with you and will provide estimates on the main service areas we cover. These main service areas incorporate our professional service fee and transportation charges, casket costs and disbursements (including flowers, celebrant costs, cemetery or cremation fees, newspaper notices, death certificate and catering).

It is important to note that the service offered by Cambridge Funerals costs no more than the typical fees of other funeral firms – the real difference being that 100% of our profit goes back to the community.